What delivery costs, how long it takes, and what happens if a parcel goes wrong — for all 64 districts of Bangladesh.
| Zone | Charge | Time | Free over |
|---|---|---|---|
| Inside Dhakaঢাকার ভিতরে | ৳60 | 1–2 working days | ৳1,500 |
| Outside Dhakaঢাকার বাইরে | ৳120 | 3–5 working days | ৳2,500 |
These are the live rates: the table is read from the same place your order is priced at checkout, so the two cannot disagree. Enter your district on the checkout page and the total updates before you pay anything.
Everywhere in Bangladesh. Our courier partners cover all eight divisions and every district — 64 districts are mapped to a delivery zone in our system, down to thana level in the addresses you can pick at checkout. If your thana is not in the list, choose the nearest one and write the full address in the notes; the courier delivers on the written address, not on the dropdown.
We do not ship outside Bangladesh.
Two things reliably add a day or more, and they are worth planning around: Friday and government holidays, when couriers do not run a normal service, and the week before Eid, when every courier in the country is at capacity. During Eid weeks we say so on the site rather than quietly missing the estimate.
Every cash-on-delivery order is confirmed by phone before it is dispatched. This is not a sales call — it is thirty seconds to check the address and that you meant to order. If we cannot reach you after repeated attempts across two days the order is held rather than sent, because a parcel that comes back unpaid costs both of us. Save our number (+8801332147481) so the call is not an unknown number.
Orders paid online are dispatched without waiting for a call.
You get an SMS when the order is confirmed and another when it is handed to the courier, with the consignment number. Signed-in customers can see every step — placed, confirmed, dispatched, delivered — on the order page under My Orders. If you ordered as a guest, the SMS you were sent contains a link that opens the same page without an account.
On a cash-on-delivery order you pay the rider the full amount shown on your order, in cash. Please keep the exact amount if you can — riders carry limited change. You may open and inspect the parcel before paying: check that the seal is intact and that the product is what you ordered. If it is wrong or damaged, refuse it and pay nothing, then call us.
Riders do not carry card machines and cannot take bKash on our behalf. If you would rather not handle cash, pay online at checkout — card, bKash, Nagad and Rocket all go through our payment gateway.
Possible until the parcel is handed to the courier — call us, do not email, because the window is short. After dispatch the address is with the courier and only they can change it, which usually adds a day. Cancelling before dispatch is free and can be done from your account or by phone; see the refund & return policy for what happens after that.